logo
Flat RATE ShippingShipped from our UK Warehouse
We manufacture our products to the highest standard.
logo
Flat RATE ShippingShipped from our UK Warehouse
We manufacture our products to the highest standard.

What bits do I need to make up a system?

For both The Gallery System and the Slimline art hanging system you need to order track, hangers, and hooks. For the Traditional Picture Rail system, you will already have your own traditional picture rails installed.  You need to choose your picture rail packs (packs of 5) and adjustable hooks (packs of 10). If you find […]

What are my options for the aluminium track?

The original Gallery System and the Slimline Art Hanging System track come in 2m lengths. Both systems are available in powder coated white or anodised silver (satin) finishes.

Can I phone you if I have questions?

You are most welcome to phone through any questions. Unfortunately, though, Australia is in a completely different time zone to the UK. We do find that our systems are all quite simple, and nearly all queries can be handled via emails. Phone: 61 7 5493 8400 email: info@thegallerysystem.com

What is the lead time for me to receive my order?

Once orders are received and paid the Leicestershire warehouse will pack and dispatch your order within one to two working days. From there you need to allow another couple of working days for delivery (this will vary depending on your location).

What metals do the traditional picture rail hooks come in?

The traditional Picture Rail hooks come in either solid brass or solid stainless steel. They have a lacquer coating to prevent tarnishing. The traditional picture rail hooks are sold in packs of 5. Each pack comes with 5 x picture rail hooks and 5 x 2m cables.

Can I cut the Stainless Steel Cable if the hangers are too long?

NO, DO NOT CUT THE STAINLESS STEEL CABLE.  The cable comes in 2m lengths as standard.  Each cable is cut and the end is heat-sealed in our factory so it won’t fray.  If you cut the cable it will fray and you won’t be able to thread on the adjustable hooks.  To solve the problem […]

Are samples available?

Yes! We offer sample boards which are mini working systems.  There are samples for both The Gallery and Slimline Systems. You can order these via the online store of this website.