FAQ Archive - Gallery Systems https://www.thegallerysystem.co.uk/questionanswer/ Hang your art as the professionals do ... Sat, 20 Jun 2020 05:44:42 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.3 https://www.thegallerysystem.co.uk/wp-content/uploads/2023/09/logo-150x92.jpg FAQ Archive - Gallery Systems https://www.thegallerysystem.co.uk/questionanswer/ 32 32 What components make up a hanging system? https://www.thegallerysystem.co.uk/questionanswer/what-makes-up-a-system/ Sat, 20 Jun 2020 05:40:25 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=2297 The Gallery System and The Slimline System both require track, hangers, and hooks The track is screwed to the wall. The hangers are inserted into the track and hang down the wall.  The Adjustable hooks are threaded onto the hangers which will hold up the picture. NOTE: The Slimline track requires one pack of five […]

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]]> The Gallery System and The Slimline System both require track, hangers, and hooks

  • The track is screwed to the wall.
  • The hangers are inserted into the track and hang down the wall.  The
  • Adjustable hooks are threaded onto the hangers which will hold up the picture.
  • NOTE: The Slimline track requires one pack of five wall anchors per 2m length of track to secure to the wall. (these are included with the track).  You can purchase extra if you need more.

Thes Gallery System and The Slimline System components are NOT compatible with each other.

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]]> What bits do I need to make up a system? https://www.thegallerysystem.co.uk/questionanswer/what-bits-do-i-need-to-make-up-a-system/ Wed, 21 Aug 2019 04:10:15 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=1830 For both The Gallery System and the Slimline art hanging system you need to order track, hangers, and hooks. For the Traditional Picture Rail system, you will already have your own traditional picture rails installed.  You need to choose your picture rail packs (packs of 5) and adjustable hooks (packs of 10). If you find […]

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]]> For both The Gallery System and the Slimline art hanging system you need to order track, hangers, and hooks.

For the Traditional Picture Rail system, you will already have your own traditional picture rails installed.  You need to choose your picture rail packs (packs of 5) and adjustable hooks (packs of 10).

If you find that you have pictures that are leaning forward, you can use our HangRight Clips.  These clips are screwed to the top of your picture frame, clip your hanger into the clip and your picture will realign into the correct position.

To make the process simple, you can ‘Build Your Own System‘ by following the SIMPLE step by step guide in our online shop.

 

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]]> What are my options for the aluminium track? https://www.thegallerysystem.co.uk/questionanswer/what-are-my-options-for-the-aluminium-track/ Thu, 02 May 2019 12:59:34 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=335 The original Gallery System and the Slimline Art Hanging System track come in 2m lengths. Both systems are available in powder coated white or anodised silver (satin) finishes.

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]]> The original Gallery System and the Slimline Art Hanging System track come in 2m lengths. Both systems are available in powder coated white or anodised silver (satin) finishes.

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]]> Can I phone you if I have questions? https://www.thegallerysystem.co.uk/questionanswer/can-i-phone-you-if-i-have-questions/ Thu, 02 May 2019 12:59:11 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=334 You are most welcome to phone through any questions. Unfortunately, though, Australia is in a completely different time zone to the UK. We do find that our systems are all quite simple, and nearly all queries can be handled via emails. Phone: 61 7 5493 8400 email: info@thegallerysystem.com

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]]> You are most welcome to phone through any questions. Unfortunately, though, Australia is in a completely different time zone to the UK. We do find that our systems are all quite simple, and nearly all queries can be handled via emails.
Phone: 61 7 5493 8400
email: info@thegallerysystem.com

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]]> What is the lead time for me to receive my order? https://www.thegallerysystem.co.uk/questionanswer/what-is-the-lead-time-for-me-to-receive-my-order/ Thu, 02 May 2019 12:58:41 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=333 Once orders are received and paid the Leicestershire warehouse will pack and dispatch your order within one to two working days. From there you need to allow another couple of working days for delivery (this will vary depending on your location).

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]]> Once orders are received and paid the Leicestershire warehouse will pack and dispatch your order within one to two working days. From there you need to allow another couple of working days for delivery (this will vary depending on your location).

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]]> Will my order have to be shipped from Australia? https://www.thegallerysystem.co.uk/questionanswer/will-my-order-have-to-be-shipped-from-australia/ Thu, 02 May 2019 12:57:20 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=332 No. We keep a large stock of Gallery Systems’ products in our warehouse in Leicestershire (Pick & Pack Express). All UK and European orders are dispatched from there.

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]]> No. We keep a large stock of Gallery Systems’ products in our warehouse in Leicestershire (Pick & Pack Express). All UK and European orders are dispatched from there.

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]]> Where is Gallery Systems’ head office located? https://www.thegallerysystem.co.uk/questionanswer/where-is-gallery-systems-head-office-located/ Thu, 02 May 2019 12:56:55 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=331 Gallery Systems’ head office and factory are located on the Sunshine Coast, Queensland, Australia.

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]]> Gallery Systems’ head office and factory are located on the Sunshine Coast, Queensland, Australia.

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]]> What metals do the traditional picture rail hooks come in? https://www.thegallerysystem.co.uk/questionanswer/what-metals-do-the-traditional-picture-rail-hooks-come-in/ Thu, 02 May 2019 12:56:17 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=330 The traditional Picture Rail hooks come in either solid brass or solid stainless steel. They have a lacquer coating to prevent tarnishing. The traditional picture rail hooks are sold in packs of 5. Each pack comes with 5 x picture rail hooks and 5 x 2m cables.

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]]> The traditional Picture Rail hooks come in either solid brass or solid stainless steel. They have a lacquer coating to prevent tarnishing. The traditional picture rail hooks are sold in packs of 5. Each pack comes with 5 x picture rail hooks and 5 x 2m cables.

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]]> What is the advantage of Gallery Systems unique Traditional Picture Rail Hook design? https://www.thegallerysystem.co.uk/questionanswer/what-is-the-advantage-of-the-gallery-systems-unique-traditional-picture-rail-hook-design/ Thu, 02 May 2019 12:55:53 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=329 The unique design of our picture rail hook positions the stainless steel cable closer to the wall so your picture will sit at the correct angle and won’t lean too far forward. This is often a problem with old fashioned picture rail systems.

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]]> The unique design of our picture rail hook positions the stainless steel cable closer to the wall so your picture will sit at the correct angle and won’t lean too far forward. This is often a problem with old fashioned picture rail systems.

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]]> Can I cut the Stainless Steel Cable if the hangers are too long? https://www.thegallerysystem.co.uk/questionanswer/can-i-cut-the-stainless-steel-cable-if-the-hangers-are-too-long/ Thu, 02 May 2019 12:55:24 +0000 https://www.thegallerysystem.co.uk/?post_type=questionanswer&p=328 NO, DO NOT CUT THE STAINLESS STEEL CABLE.  The cable comes in 2m lengths as standard.  Each cable is cut and the end is heat-sealed in our factory so it won’t fray.  If you cut the cable it will fray and you won’t be able to thread on the adjustable hooks.  To solve the problem […]

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]]> NO, DO NOT CUT THE STAINLESS STEEL CABLE.  The cable comes in 2m lengths as standard.  Each cable is cut and the end is heat-sealed in our factory so it won’t fray.  If you cut the cable it will fray and you won’t be able to thread on the adjustable hooks.  To solve the problem of long cables, coil any excess into a small circle and tuck the end through the coil two or three times.  Hook this loop of cable over the adjustable hook behind the lowest picture on your cable hanger where it is not visible.

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